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  • Company Personalbüro U. Herrmann in Porto
    25.07.2025 Updated on: 26.07.2025

    Start: asapDUTIES AND RESPONSIBILITIES:- Responding to customer inquiries through various communication channels, including live chat, phone, email, web forms, and social media.- Communicating effectively with professionals within relevant industries.- Managing customer requests, including providing information and handling complaints.- Delivering high-quality solutions and customer service.- Offering accurate and timely product-related guidance in a professional manner. REQUIREMENTS:- Native/fluent in German, both verbal and written, as well as fluency in English (at least B2 level). - At least 1 years experience working in pharmaceutical industry within Germany. - Familiarity with industry-specific terminology and concepts (e.g., technical terms, regulatory language, or product classific...

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